Frequently Asked Questions
๐งโ๐จ What types of fabrics and designs do you specialize in?
We specialize in African fashion dresses, Muslim abaya/boubou gowns, ladiesโ suits, and sweater dresses. Most of our products are made from quality polyester, cotton blends, and sometimes lace, chosen for durability and comfort. Nous sommes spรฉcialisรฉs dans les robes de mode africaine...
๐ Which wholesale market are you located in?
Answer: We are not located inside a wholesale market ๐. Our company is based in Guangzhou, China, with both factory and warehouse facilities. We are very close to the major clothing wholesale markets โ at the heart of African fashion trade โ with trendy styles, abundant stock, and fast, reliable...
๐ท๏ธ Do you have existing customer references or online reviews?
Answer: Yes, we do. We have long-term wholesale clients across several African countries, and some are open to providing references. In addition, you can check our official website and WhatsApp product catalog for selected customer reviews and feedback. If needed, we can also share screenshots...
๐ฆ How long does it take for you to ship orders?
Answer: All styles shown in our WhatsApp catalog and on our official website are in ready stock. Ready-stock items: Usually shipped within 1โ2 working days after payment is received. Bulk orders or custom-made styles: May take longer, but we will keep you updated at every step. ๐ Not...
๐ง๐พโ๐ป Are you a reliable supplier? How can you prove it?
Answer: Yes, we are a reliable supplier โ . Hereโs how we prove our reliability: 20+ Years of Experience โ Serving the African market for over two decades with a strong client base. Customer References โ We have genuine feedback and recommendations from long-term clients. Full Transpa...
๐ Which countries do you ship to?
Answer: We ship our fashion products to the following countries and regions: ๐ฆ๐ด Angola | ๐ง๐ซ Burkina Faso | ๐จ๐ฎ Cรดte dโIvoire ๐จ๐ฒ Cameroon | ๐จ๐ฌ Republic of Congo | ๐ฌ๐ฒ Gambia ๐ฌ๐ณ Guinea | ๐ฌ๐ญ Ghana | ๐ฒ๐ฆ Morocco ๐ฒ๐ฌ Madagascar | ๐ฒ๐ฑ Mali | ๐ฒ๐ฟ Mozambique ๐ณ๐ช Niger | ๐ณ๐ฌ Nigeria | ๐ท๐ผ Rwanda ๐ธ๐ณ Senegal |...
๐ฑ What payment methods do you accept?
1. Credit / Debit Cards American Express (Amex) Mastercard RuPay (India Domestic Payment Network) JCB (Japan Credit Bureau) Visa Diners Club International 2. Payment Platforms WorldAccount PayU EPS iDEAL Bancontact WeChat Pay Alipay Wes...
๐ง What is your email address?
Answer: You can contact us via the following email:๐ฉ Email: lianzejian8097@gmail.com We will reply to your inquiry as soon as possible during working hours. ย ย Rรฉponse: Vous pouvez nous contacter par e-mail ร lโadresse suivante :๐ฉ Email : lianzejian8097@gmail.com Nous vous rรฉpondrons ร votre dem...
๐ Can you provide samples?
Sure ๐ We can send you samples. You just need to pay the sample cost upfront, and when you place a bulk order, weโll deduct it from your total โ so itโs like getting the sample for free! Bien sรปr ๐ Nous pouvons vous envoyer des รฉchantillons. Vous payez simplement le coรปt ร lโavance, ...
๐ฆ Can you ship to XX country?
Answer: Yes, we can. We mainly ship to African countries and also to some in Europe and the US. Currently, we deliver to: ๐น๐ฟ Tanzania | ๐ฌ๐ณ Guinea | ๐จ๐ฌ Congo | ๐ณ๐ฌ Nigeria | ๐จ๐ฎ Cรดte dโIvoire ๐ฒ๐ฑ Mali | ๐ง๐ซ Burkina Faso | ๐ฌ๐ญ Ghana | ๐ธ๐ณ Senegal | ๐ณ๐ช Niger ๐ฒ๐ฟ Mozambique | ๐บ๐ธ USA | ๐ฌ๐ง UK | ๐ซ๐ท France โฆ ...
โ What are the delivery terms?
Answer: Our standard delivery terms are: Delivery Location: Goods are delivered to your appointed freight forwarderโs warehouse in Guangzhou/Foshan, China. Delivery Proof: We provide warehouse receipt, packing/shipping videos, and a logistics tracking number. Shipping Method: You can...
โ Are your prices fixed? Can I get a discount?
Answer: Our prices are based on factory-direct wholesale rates, which are already very competitive. Single items / small orders: Prices are fixed wholesale rates. Bulk orders: Discounts are available depending on quantity, styles, and long-term cooperation. Special promotions: We als...
โ Where is your factory located?
Answer: Our factory and warehouse are located in Guangzhou, China, about 15 km from Liuhua and Yulong wholesale markets. This is the heart of the African fashion trade, with abundant styles and well-developed logistics. For visits, please contact us in advance to arrange an appointment. The full...
โ How much is the shipping cost to my country?
Answer: Sorry, but we cannot calculate the shipping cost for you directly. Shipping fees depend on your freight forwarder, the shipping method (sea/air/express), and the volume and weight of the goods. We will provide you with the volume and weight details of your shipment so you can check the e...
โ Where do you ship from?
Answer: All our goods are shipped from our warehouses in Guangzhou and Foshan, China ๐ฆ. These are major hubs for African and international fashion trade, with well-developed logistics to ensure your orders arrive quickly and safely. Rรฉponse: Tous nos produits sont expรฉdiรฉs depuis nos e...
โ ๏ธWhy do you promote $1 and $2 items on social media, but I cannot purchase them?
Answer: The $1 and $2 items are limited promotion products used for marketing and traffic campaigns on social media. These super-low-price items are available only in small quantities and sell out quickly, so they do not represent our regular prices. Our standard products are still highly cos...